"Dear Mr. Visconti: Being of invaluable assistance to one's employer by offering helpful, courteous service to routine customers is vastly understated in todays business world. Louis Levanohowever, did not understate the public relations importance of prompt, helpful and courteous services. As a passenger of Mr. Levano's limousine last week, I experienced a very pleasurable drive from the Concord Hotel to Stewart Airport. Mr. Levano picked me up on time, carried my baggage, inquired if I was comfortable in the car, and engaged in an informal and articulate conversation that made the hour's drive seem more like 15 minutes!Even more important, I think, was the fact that Mr. Levano was an extremely excellent and safe driver. I immediately felt secure with his defensive driving technique and courteous rules of the road. Whatever future responsibilities Mr. Levan assumes, I believe his diplomacy, good manner, and genuine interest in people will be invaluable assts to him. Thank you again for the pleasure of being driven by Mr. Levano. I shall recommend Visconti Limousines to all my associates who travel in your area. Sincerely, Susan Hart, Regional Manager Boeing Support ServicesCollege Relations"